FAQ's

All orders are shipped within 1 - 2 business days by Royal Mail First Class.

Our policy lasts 30 days with reciept of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Please refer to our Return Policy Page for full details on how to return your item

Our policy lasts 30 days with reciept of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Please refer to our Return Policy Page for full details on how to return your item

All our products are manufactured in the UK

No. When it comes to hand sanitizing products, formulation matters. The active ingredient is very important to the effectiveness in eliminating viruses*. Our hand sanitiser is 70% alcohol based which ensures it will kill all viral and bacterial germs. 

*For more information please visit: https://www.cdc.gov/coronavirus/2019-ncov/infection-control/hcp-hand-sanitizer.html

Yes. Numerous studies support the safety of long-term, repeated use of all of our products. 

No. BPA is not an ingredient we use. Alcohol is the active ingredient in our hand sanitiser. 

All of our sanitation products are tested against a broad spectrum of micro-organisms and have resulted in more than 99.99% reduction of those organisms. 

Almost instantly... you must allow the sanitiser to dry, or wait 10 min, in order for it to eliminate all viral and non-viral germs*.

*https://www.researchgate.net/publication/270833162_Virucidal_efficacy_of_a_disinfectant_solution_composed_of_n-alkyl-dimethyl-benzyl-ammonium_chloride_against_porcine_epidemic_diarrhea_virus

This product sanitises coins using the following 3 principles 

1) The dirt and tarnish are removed 

2) The low pH of the solution can induce the low pH transition in the viral HA protein thus rendering it unable to mediate cell entry.

3) The boiling water kills or inactivates viruses, by using heat to damage structural components 

To understand more about the science behind our product, read more info here:

https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0008987

Yes, all of our products are safe and effective for everyone to live a healthy and hygienic life. Children under 6 years of age should be supervised when using any of our products.